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FAQs

How do I withdraw funds?

Simply visit the “Transfers” section of your Client Portal. Please note that as a standard procedure withdrawals are to be sent back to the bank account from which you funded your account. For a detailed guide on funding and withdrawals from the Client Portal, please see here or contact us at support@tier1fx.com Important: Funds can … Continued

Do you accept residents of all countries?

Due to regulatory restrictions, we are unable to accept applications from residents of the following countries: USA, Iran, North Korea, Japan.

I can’t login to my trading account!

This could be due to several reasons: Please ensure that you have a stable internet connection, preferably not a wireless one; Make sure that you have typed in your correct password; it is better to type it in manually, rather than copy and paste it; Remember that passwords are case sensitive and that some letters … Continued

Do you offer bonuses?

No, we do not. Instead, we prefer to focus on constantly improving your trading experience and conditions by investing in first-class liquidy, execution and technology.