FAQs
How can I set a read-only password?
Please request this by email to support@tier1fx.com
Posted on July 19, 2018
by Admin
When I log into my reports, I see the following message: “Session has expired”.
Please make sure that the time, time-zone, and dates on your computer are correct. If they are, contact our Support Team with a link to the report you are trying to open.
Posted on July 19, 2018
by Admin
Why does my equity change even when I am not trading?
Your equity changes (in very small amounts) until settlement time (21:00 GMT). This occurs when all your positions are settled according to your base currency. This is no cause for concern: the swifts will be very insignificant (according to market movement towards traded currencies). If after 21:00 GMT you do not open any positions, your equity … Continued
Posted on July 19, 2018
by Admin