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FAQs

Can I transfer funds between accounts in different currencies?

Yes, you can do this at section “Transfers / Internal Transfer” of your Client Portal. Please note that a Conversion Fee of 50 basic points will be charged to the receiving account.

Do you charge any fees?

There are no fees on internal transfers made between your accounts.

Can you send my funds back in a currency other than my trading account’s currency?

Unfortunately, this option is currently unavailable. Funds can only be sent out in the currency of your trading account.

Can we withdraw funds from our Joint Account to an individual bank account?

This is only possible if the Joint Bank account has been funded via a transfer from the said individual bank account. In that case, we can send back to the individual bank account up to the amount that has been deposited through it. In all other cases, funds from a joint trading account, including profits, … Continued