FAQs
How long does it take for withdrawal requests to be processed?
All withdrawal requests are processed within the same business day, if received within business hours or on the following business day. Please note that it may take up to 3-5 business days for international bank transfers to be completed and up to 10 business days for funds to show on your card statement.
Posted on July 18, 2018
by Admin
Can I withdraw funds at any time?
You may submit a withdrawal request at any time. Please note however that requests submitted after 12:30pm Malta will be processed on the following working day.
Posted on July 18, 2018
by Admin
Do you charge fees on withdrawals?
A fixed processing fee* of USD 20 / 15 EUR/ 15 GBP applies per withdrawal and will be charged on top of the requested withdrawal amount. If you are redeeming all of your funds, the fee will be deducted from the total withdrawal amount. *This includes Tier1FX’s processing fees. Further fees may be applied by … Continued
Posted on July 18, 2018
by Admin
Can I make a deposit in a currency other than my trading account’s currency?
Yes, you can. It is important however to always deposit into the Tier1FX bank account, the currency of which matches the currency of your trading account. For example, if your trading account is held in euro, you need to send funds (in the currency of your choice) to our EUR bank account. Such deposits will … Continued
Posted on July 18, 2018
by Admin