FAQs
How long does it take for deposits to be credited to my account?
We aim to apply all bank wire deposits on the day they are received. Please note however that it may take up to 3-5 business days for international transfers to reach our bank accounts.
Posted on July 18, 2018
by Admin
Client & Partners Portal Guides
Client Portal: Please download the Client Portal user guide here Partners Portal: Please download the Partners Portal user guide here
Posted on July 17, 2018
by Admin
Why do I need this?
The Secret Question & Answer is used to verify your identity when you contact us by phone thereby providing better security for your account.
Posted on July 17, 2018
by Admin
Can I use my trading account password as my Client Portal password?
This is not recommended for security reasons. Your account and personal data are better protected if you use different passwords for case.
Posted on July 17, 2018
by Admin