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FAQs

How do I change my Client Portal password?

You can change your password in the “My Profile” section of the Client Portal.

How do I retrieve my Client Portal password?

Simply click “Forgot Password?” on the Client Portal login page.

I’ve misplaced my account number(s), what should I do?

You can view a list of your accounts in the “Summary” section of your Client Portal.

I can’t remember my password, how do I retrieve it?

Simply submit a Password Reset request to the Help Centre on your Client Portal or by email to support@tier1fx.com .