FAQs

An investor password is a read-only password which you can create if you wish to give other parties viewing access to your account. An individual who has logged in with an investor password cannot place trades or modify your account and platform in any way. You can create an Investor Password by following these steps: – From … Continued

Please ensure that you are entering your correct login details. We recommend that you type them in manually rather than copying and pasting. If your account has been inactive for more than 6 months, it has been placed on a read-only mode. In such case or if you are still unable to login, please contact … Continued

After downloading MT4 on your preferred device , launch the platform, click File>Login and enter your Login and Password.

We do not issue specific statements for tax purposes however we can issue a general annual statement for you upon request. You can request one by email at support@tier1fx.com. Please ensure that the request is coming from the email address we have on record for you. You can also generate various account statements for the … Continued